Privacy Policy
Your privacy and data security are fundamental to our authentic Ayurvedic values. Learn how KLN Ayurveda collects, uses, and safeguards your information.
Payment Security Notice
KLN Ayurveda does NOT store complete credit/debit card numbers, CVVs, UPI PINs, or banking passwords on our servers. All electronic transactions are processed through secure, PCI-DSS compliant payment gateways.
1. Introduction
Welcome to KLN Ayurveda. We are committed to maintaining the trust and confidence of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, register an account, or purchase our handcrafted Ayurvedic hair care formulations.
2. Information We Collect
We collect information that you voluntarily provide to us when you interact with our website, as well as technical information automatically transmitted by your browser.
A. Information Provided by Customers
- Personal Contact Details: First name, last name, email address, mobile phone number.
- Delivery & Shipping Details: Street address, flat/house number, landmark, city, state, PIN code, country.
B. Account Information
When you register a customer account, we store your profile preferences, encrypted account credentials, saved delivery addresses, wishlist items, and optional profile avatar pictures.
C. Order & Transaction Information
Details of products purchased, order numbers (e.g. #KLN-1001), total amount paid, delivery status updates, invoice records, and promotional coupon codes applied.
3. How We Use Information
- Processing, fulfilling, and delivering your order of Ayurvedic hair care kits.
- Sending automated order receipts, shipment tracking numbers, and delivery alerts.
- Providing customer service and resolving inquiries regarding usage or delivery.
- Managing your registered account preferences, saved addresses, and wishlist items.
6. Data Security Measures
We implement robust administrative, technical, and physical security measures to protect your information against unauthorized access, loss, or alteration. These measures include SSL/TLS encryption for data in transit, password hashing algorithms, restricted database access, and regular security reviews.
7. Data Retention Policy
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Indian law for tax, accounting, or legal compliance.
8. Your Customer Privacy Rights
As a customer of KLN Ayurveda, you have the right to:
- Access and review your account details by visiting your Profile settings (/profile).
- Update or correct your personal details, phone number, and delivery addresses at any time.
- Opt out of marketing newsletters by clicking the unsubscribe link or contacting support.
- Request account closure and personal data deletion by contacting our privacy team.
9. Children's Privacy
Our website and products are intended for purchase by adults aged 18 and above. We do not knowingly collect or solicit personal information from individuals under the age of 18 without parental consent.
10. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Customer Care desk: